Products must be returned in new and unused condition and must include any and all product packaging, instruction manuals, blank warranty cards and or accessories. If the item cannot be resold as new, it cannot be returned. Returns must include customer's complete name, address, phone number and explanation as to why the product is being returned.
Returns received that do not meet the above criteria will be shipped back to the customer at their expense. If product is a custom special order and subsequently cancelled, a 20% fee will apply.
All products must be returned within 10 days of receipt.
Balkowitsch Enterprises, Inc., reserves the right to change our return policy at any time without, incurring any obligations to make the reserved terms applicable to products previously sold.
This return policy does not apply to special order, personalized, custom made, personal care or homeopathic products.